Employee focused pricing policy gives cost effective productivity:
“This operation has a training curve so it takes a bit for the temporaries to become truly productive. ABL temporaries stay and are motivated, I think because they are paid fairly, yet ABL’s bill rate is very competitive.”

After-hours availability for ABL employees:
“ABL employees can call if a situation arises that prevents them from making it in to their shift. I come to work in the morning and a replacement is already on the way. I can’t afford downtime.”

Powerful recruiting techniques provide skilled people when others can’t:
“For our store renovation project, the chosen supplier really dropped the ball. We called ABL when we were at our wits’ end on the Friday afternoon before Labour Day long weekend, to see if they could help us with staff for Tuesday morning. Not only were they able to help us fill the 12 positions we needed, they ended up providing the majority of the people required for the rest of the 12 week project.”

Communication approach to service:
“Jill spends a lot of time telling the employees what to expect before they come in. Then she talks to them after the shift and throughout the assignment. That really prevents problems and constant turnover. What a difference it makes. It totally changed our experience with using staffing firms.”

Knowledgeable, strategic, solutions-based staffing:
“When we had a large complex project that needed a comprehensive staffing solution, we called ABL. I was, quite frankly, astounded by how they found the people, coordinated training and transportation, deployed to various departments and followed up with all levels of our organization to ensure that everyone’s expectations were exceeded. They really know their business and how to make it work for us.”

After-hours availability for client companies:
“I could not make it through my days without their friendly, motivated and effective personnel on the after-hours line. We are very reliant on ABL to assist us with our staffing needs. We have the highest regard for ABL. They come through when we are in need of staffing requests to be filled and respond promptly with updates and confirmations. The relationship and professionalism is exceptional.”

What would you say to to a Decision Maker  to convince them to consider partnering with ABL, even if they’ve worked with other agencies before?

You’ll find ABL to be very resourceful, reliable, dependable, and they have the utmost work ethic.

ABL is trustworthy.  ABL does not just send numbers — ABL is particular about preparing candidates, so they are prepared for success: They find gems for us.  ABL candidates have been so successful that many have moved up in the company.  We’ve experienced so much growth because of the caliber of candidates.  ABL is an asset to our company because they match you with individuals who want to grow and do their best.  ABL recruiters know exactly what I look for that in the caliber of people they are bringing in.

The communication is so transparent and real.  They are not false relationships.  ABL wants to fully understand how our company works, how we train and develop candidates that are brought in.  If something hasn’t been working they pick up the phone and share feedback too.  They also openly take feedback as to how to make things better.  They are an advocate to make sure everyone is looked after, candidate,  client  etc.  They remove the challenges and display true ownership of results. 

Cost effective just-in-time staffing:
“ABL understands what we need in order to be competitive in this market. They work with us to provide qualified people to help us ramp up for busy time or get last minute orders out the door to our clients. Whether it is 1 or 2 extra people last minute or staffing a whole shift during our peaks, ABL meets our needs and we then meet the needs of our customers. They are an excellent provider. We ask the impossible and they somehow seem to deliver. They perform miracles for us every day.”

Why do you continue to work with ABL when there are other suppliers out there?

ABL actually adapts to our business needs and are open to a re-negotiation of what is fair in the current market according to the skills and experience needed to get the job done.

When they send candidates, they are here to make a career.  The candidates present themselves as though they really want to be here and don’t have the attitude of this  “just being a temporary position”.

ABL helped us maximize the international worker /New Canadian stream: This allowed us to tap into a pool of determined, talented professionals from other countries with highly transferable skills for our market, and they have worked out very well for us.

During the pandemic, why should a company consider ABL over another agency?

ABL has kept in contact with us the entire time.   Even while we were making tough decisions, including a transition to working from home, they have been very supportive.  They helped with everything and made it seamless.

If there is ever an opportunity to partner with ABL, I would FULLY recommend them.  They kept us informed for how to overcome certain things, especially pandemic related topics, where other agencies have abandoned us. Some of the resources they shared with us included:

• Active Screening Processes & Checklists
• Posters and checklists for proactive disinfecting PPE, common areas, and high-touch surfaces
• Videos and how-to demonstrations on hand hygiene
• Referrals to suppliers for additional PPE and physical distancing tools like plexiglass dividers

What has ABL done for you that no other supplier has done?

ABL has been able to provide associates that stay long term with the ability to grow with the company.

They have consistently delivered great standard of candidates to choose from: ABL genuinely cares about finding the right person for our business needs.  They keep in contact with us and their candidates: they’re very invested in making sure their candidates are doing ok long-term. ABL staff come to our facility in advance of offering the position to their candidates: they tour the facility and learn exactly how to promote it so the candidate so they knows what the role is all about.  As a result, their candidates arrive very prepared and there are no surprises. 

We don’t feel we are a number to ABL — we are an extension of a family working together.