Customer Service Rep

Join our dynamic team as a Customer Service Representative! We’re looking for a dedicated, enthusiastic professional to be the first point of contact for all Parts and Service sales and inquiries.

Responsibilities:
– Provide phone and email support for customers across North America
– Process orders, quotes, and payments
– Assist with part identification and technical support
– Collaborate with service and logistics teams on returns and back orders
– Upsell products and support business growth initiatives

Requirements:
– 1-2+ years in customer service, inventory, or purchasing
– ERP experience required (Epicor a plus)
– CRM experience an asset
– Strong communication and problem-solving skills
– MS Office proficiency

APPLY NOW! Please respond to this posting with a copy of your resume.

After submitting your resume, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role.

AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL’s AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/