Customer Care Representative – Short term, Hybrid

Seasonal Positions Opening This Fall! Apply Now! Work from Home with Equipment Provided!

First week in office training in Mississauga Ontario

Work for one of Canada’s most recognized clothing retailers!

Call Center Experience Required.

This is a special seasonal project doing inbound customer service for 1-2 months.

Job Duties:
– Responding to customers via phone, email and chat within Service Level parameters
– Assisting customers with product identification, description and purchasing
– Trouble shooting issues on-the-spot, through detailed research, quick thinking and high-level customer service
– Building strong customer relationships and creating positive experiences through advanced interpersonal skills
– Managing multiple technological platforms to provide effective and efficient service to our customers

Experience:
– Call Centre Experience Required
– Strong control of multi-tasking during live calls
– Excellent verbal and written communications skills (Bilingual English/French an asset, but not required)
– Must possess strong computer skills with proven speed and accuracy and a keen desire to learn and utilize new software/electronic applications
– Consistent work ethic, attendance and punctuality
– You are Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and Excel
– You have excellent time management with completion of assignments

Day shifts and Afternoon shifts available. Weekend availability is required.

Requirements:
– Internet min requirements 10mb – no hotspots – desktop computer must be hardwired in
– Home WIFI network is password protected
– Must have location in home free from distraction and noise
– 1 Week of training in Mississauga
– Must be available weekends

To speed up the hiring process, apply directly to this position with your resume as a Word Document or PDF (Other formats will error). This will create a unique file for you in our system and a short questionnaire will be emailed and texted out to you. You can also email your resume to apply@ablcareers.com. If your experience and preferences are a match for our role we will contact you.
**Please complete the questionnaire to help speed up the hiring process**