Build responsive customer-facing and business-support teams without placing the full recruiting burden on your internal HR team. ABL supports administrative, customer-service and specialized hiring needs, including high-volume recruitment.
ABL supports contact centres, banking and finance programs, business process outsourcers, property management companies and environmental support services. Across ABL Employment, ABL Careers and ABL Direct, we can recruit industrial and field staff, administrative and customer-focused teams, and leadership or professional talent. Solutions include temporary, temp-to-hire, Accelerated Hire, Direct Hire and Pre-Hire recruitment.
Large contact centres and BPOs may need substantial resume review and pre-screening before candidates reach hiring managers.
ABL recruits for difficult-to-fill bilingual and sales-experienced contact-centre roles, plus customer service and collections positions supporting banking and finance programs.
For business-services and property-management roles, skills alone are not enough. ABL’s direct-hire approach emphasizes role requirements, work environment and culture fit.
customer service representatives, call-centre agents, bilingual agents, collections, bilingual collections and telemarketing.
customer service and collections roles supporting financial-services programs, plus accounting support.
reception, data entry, office administration and accounts receivable/payable clerks.
office management, accounting, project management, operations management and specialized direct-hire roles.
cleaners, drivers, junk-removal and field-service staff, plus supervisors, operations leaders, administrative support and management hires.
Flexible support for peaks, absences, projects and changing workload.
Evaluate performance, attendance and fit on assignment before a permanent hire.
Bring selected hires onto your payroll immediately with graduated weekly billing and a built-in guarantee.
Target permanent specialists, or extend your hiring team with screened, interview-ready candidates.
ABL can act as an extension of an internal hiring team by attracting, screening, assessing and pre-qualifying candidates before client interviews.
ABL supports national and large contact-centre hiring through ongoing candidate pipelines and structured screening.
Environmental Support Services can draw on ABL Employment for cleaners, drivers, junk-removal and other field roles, ABL Careers for administrative and customer-facing support, and ABL Direct for leadership and professional recruitment.
We confirm the role, workload, timing, work environment, required skills and definition of success.
ABL attracts, screens and skill-matches candidates, then completes the agreed onboarding and preparation.
We coordinate starts, remain in contact, gather feedback and coach associates to support productivity and retention.
A large national BPO has used ABL’s Pre-Hire model to hire over 600 staff since 2016 for programs including banking, energy, finance and HVAC.
ABL has helped a large international contact centre hire more than 500 agents, many in bilingual roles, with hiring support across nine Canadian provinces.
A construction and property-management client said ABL’s North American network helped it grow its team by almost 40%.
“We have used many staffing services as we know that our background screening and extensive testing creates challenges in finding qualified people. ABL has proven that they deserve to be our number 1 supplier.”
“Partnering with ABL has been invaluable for our hiring needs… The candidates from ABL’s vetting process consistently meet or exceed our qualifications.”
Yes. Temporary staffing is intended for peaks, ramp-ups, vacancies and projects, with temp-to-hire and permanent options available when the need becomes ongoing.
Yes. Our temp-to-hire solution is designed to let clients evaluate workplace performance before transition to their payroll.
We can combine ABL Employment for cleaners, drivers, junk-removal and field staff, ABL Careers for administrative and customer-facing support, and ABL Direct for leadership and professional recruitment.
Yes. ABL supports high-volume contact-centre and BPO hiring with ongoing pre-screening and interview pipelines.
Yes. ABL has recruited bilingual contact-centre talent for large client programs.
The Pre-Hire solution is designed for ABL to handle attraction, resume review, pre-screening and assessment while your team retains final interviews and hiring decisions.
Yes. ABL recruits for property-management companies across operational, administrative and professional roles, including project management, operations and accounting.
Tell us about your roles, hiring timeline, work environment and current staffing pressures. We’ll help build a practical hiring plan around your operation.