We’re hiring a full-time Customer Service Consultant for our Hamilton office. In this role, you’ll be the friendly go-to person for our clients-answering calls, responding to emails, and meeting with them in person to understand their staffing needs and deliver fast, reliable solutions. You’ll ensure customer satisfaction, improve the overall service experience, and resolve any concerns with care. You’ll also connect with job seekers, maintain accurate records, and collaborate with other departments to keep everything running smoothly.
What you’ll do
– Be the first point of contact for clients by phone, email, and in person
– Support clients with quick, friendly solutions and regular updates
– Coordinate job orders, schedules, and follow-ups
– Interview and connect job seekers with the right opportunities
– Work with a supportive team to keep everything on track
What we offer
– Competitive pay + performance bonus
– Medical benefits & monthly wellness bonus
– Paid mileage, paid training, and internet reimbursement
– Hands-on on-boarding, career growth, and a people-first culture
What we are looking for
– A positive, upbeat attitude
– Customer service experience
– Technologically savvy, comfortable with Microsoft Office
– Own vehicle to travel to client sites
FOR IMMEDIATE CONSIDERATION: Please email your resume and cover letter for consideration to Janelle Koivula, janelle@ablemployment.com
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AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL’s AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/
