Customer Service Order Desk

Seeking a Logistics Customer Service Representative to join our fast-paced team in Richmond, BC.

What You’ll Do
Coordinate shipments locally and across Canada, keeping deliveries on track.
Manage customer orders from start to finish – order entry, tracking, returns, and invoicing.
Be the go-to contact for assigned customers, resolving issues and answering inquiries.
Monitor and manage the customer service inbox, following up on discrepancies.
Keep customer records up-to-date in warehouse and transport systems.
Arrange domestic and international freight to meet schedules and compliance requirements.

What You Bring
2+ years in a logistics, transport, or customer support role.
Strong written and verbal communication skills in English.
Proficiency in MS Office (Excel & Word).
Knowledge of container trucking and dock reservation systems is a plus.
Detail-oriented, organized, and able to work independently in a fast-paced environment.
A customer-first mindset with a problem-solving attitude.

To Apply:
Please reply to this posting with a copy of your resume or email your resume to bccareers@ablemployment.com and mention ‘Customer Service Rep’ in the subject line.

After submitting your resume, you will receive a reach out from our virtual recruiter. Please complete the short questionnaire to set up your application in our system. Your answers will be reviewed by a live staffing consultant and we will contact you if you are a suitable match for this position.