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Frequently Asked Questions for Employers and Employees

FAQ About ABL


ABL EMPLOYMENT HIRES Canada
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HOW DOES ABL MATCH AN EMPLOYEE TO A JOB?

During their personal interview with an ABL team member at our office, the employee will be asked about their experience, skills, preferences, transportation method, and availability.

We then document that info on their file in our database. Then, when a client company contacts ABL to request additional staff for their jobsite, ABL will ask the client company about the skills, experience and shift availability required. ABL will also investigate if the worksite is accessible by public transport or not. A representative from ABL will visit the jobsite to insure it meets safety standards and has health & safety procedures in place to protect our employees. Once we are satisfied that we have all the pertinent info, we will run a search of our database for a list of applicants who match all of these criteria.

We will call those applicants and present the work opportunity to them. We always start with the applicants who have most recently called in available for work. The applicants are free to accept or decline the work assignment, with no penalty. Once the person has heard the details and accepted the assignment, we will send them a Job Assignment Notice, which will reiterate all the details about the job in writing, including shift times, pay rates, a thorough job description, location, and tips for being successful at this assignment.

This is a very thorough, personal process, and results in happier matches between employees and worksites. We never send someone out to work that we have not fully interviewed and orientated to our procedures and processes.

ACCESSIBILITY POLICY AND MULTI-YEAR ACCESSIBILITY PLAN

The Accessibility for Ontarians with Disabilities Act, 2005 ("the AODA") is a Provincial Act with the purpose of developing, implementing and mandating accessibility standards in order to achieve accessibility for persons with disabilities, with respect to goods, services, facilities, accommodation, employment, buildings, structures and premises. ABL Employment is compliant with these requirements. Click here to download our Accessibility Policy and Multi-Year Accessibility Plan.

HOW DO I GET CONSIDERED FOR JOBS THROUGH ABL?

You must come into our office and register with us. This process involves completing your employee record, taking some evaluations, having an interview with a staffing coordinator so we have a good idea of your availability and preferences. Then there will be a brief orientation on ABL. The whole process takes about 45 minutes. We require the names and phone numbers of two work related references if possible and proof of eligibility to work in Canada. Click here to apply online, and your application will be sent to the staffing coordinator running that project.

WHAT ARE THE ADVANTAGES OF WORKING THROUGH A TEMPORARY SERVICE?

Temporary work is an excellent means of evaluating a company or type of work while earning money. As well, a large percentage of temporary jobs result in full time positions. Recent statistics show that up to 15% of people find their full time jobs through a temporary service or employment agency. For the person looking for occasional work, registering with a service lets you have more options and gives you control over your work schedule.

HOW DO I GET PAID?

ABL pays weekly, and invoices weekly:
Friday is payday for our employees, & our standard payroll week runs from Monday to Sunday. Therefore, if the employee works this week, they will be paid for those hours next week on Friday. You as the client company, will be billed weekly also. (Usually via email, but other options are available).

No timesheets to drop off!
We will provide you with an electronic timesheet and/or an ABL sign-in sheet to record hours for our employees. The employee does not submit their own hours, as the client site needs to authorize the hours worked. The employee just needs to sign-in and sign-out accurately every day they work. You, the client worksite, will email or fax the timesheets/sign-in sheets to ABL by 5pm every Monday. This insures timely invoicing/billing for you, and prompt payment for our employees.

Employees have easy access to their pay-cheques:
The Employee will provide ABL with their direct deposit information to receive automatic, weekly payroll deposits, OR they will pick up their pay cheque at the ABL office between 9AM and 5PM on Fridays.

ABL's payroll company will process all government remittances (CPP, EI, Income Tax), and provide paystubs, T4's and Record of Employment forms.

Our service to our employees is free!
We never deduct any money from an employee's cheque for our profit. There is no service fee, registration fee, placement fee, cheque fee, or administration fee. The pay rate offered in their "job assignment notice" is what will be paid to them on their pay cheque.

HOW MUCH WILL I BE PAID?

Pay rates for jobs differ depending on which client company you work at, which shift, what transportation method is required, and what skills/experience are needed. The pay rate is calculated based on all those factors, as well as taking into consideration what the full time employees are paid when they are hired for the same position.

We want you to be satisfied with your work and your experience with ABL. Please contact your local ABL office if you have questions about your pay cheque. Our team is available Monday to Friday 9AM to 5PM to help you with payroll questions.

WHY USE A STAFFING COMPANY LIKE ABL EMPLOYMENT TO FIND WORK?

There are a variety of useful tools available to job-seekers today. One of the most efficient tools is a temporary service or staffing agency. The purpose of these organizations is to find jobs for potential employees. The fee for a staffing agency’s services is paid by the client company, so it’s free to register for those who are looking for work. Many of ABL’s employees find their full time jobs through our work assignments. Agencies like ABL Employment have contacts at a wide variety of local companies. So when you register with an agency you are, in essence, submitting your name for consideration at local companies who are already currently hiring! In fact, many companies do all of their hiring strictly through an agency. It is a fast and efficient networking tool for both the job-seeker AND employer.

So how do unemployed individuals make the most of a staffing agency’s services? First, you must choose an agency that is reputable. Ensuring that the agency is a member of an Association of Canadian Search, Employment & Staffing Services (ACSESS) is a good starting point. When registering with the agency, let the consultant know what kind of work, pay range, environment etc. interests you. That way, all the appropriate and relevant opportunities that become available can be presented for your consideration. With the help of a staffing company, you will no longer spend hours searching for jobs unsuccessfully. Instead, jobs will find you!

Temporary jobs present an excellent way to gain experience at a particular company or in a certain industry while earning money. If you decide that you like your temporary position, it could turn into a full time job. A large percentage of temporary jobs often result in full time positions. Letting your staffing agency know that you will consider temporary work can greatly increase your employment opportunities. For someone who is looking for occasional work, registering with a temporary agency like ABL Employment allows you to have more options and gives you greater flexibility and control when it comes to your work schedule.

HOW DO I GET SET UP WITH ABL EMPLOYMENT, SO I CAN REQUEST THE ADDITIONAL STAFF I NEED?

Our first priority is to understand what is required for our employees to be a successful match for your work assignment, and therefore help you meet your goals. We will ask you questions about the position, such as:

  • The expected length of the assignment
  • The skills and experience required
  • The shift availability required
  • The physical requirements of the job (lifting ability, amount of standing/bending/walking etc)
  • What personal protective equipment is required or supplied
  • Whether the worksite is accessible by public transport
  • What full-time employees are paid upon hire for the same position, so we can make sure the pay rate we pay our people is in line with your own pay range
  • Whether there is any equipment to be operated
  • Whether any certification/training is required or provided to operate that equipment

Lastly, a credit check is conducted, to confirm that your company is able to compensate ABL for the services we will provide. (ABL provides recruiting, screening, payroll, human resources services, workers’ compensation & liability insurance and much more!)

After all this is completed, ABL will assign a representative to manage your account with us. This person is your main point of contact on a daily basis. This representative will need to tour your worksite to insure that he or she truly understands the work environment and the job description. This person will coordinate the recruiting, screening, interviewing and dispatching of any potential employees we may send to your worksite, so it is crucial that they have a complete picture of what will be expected of our employees.

This representative will want to meet with the direct supervisor overseeing our employees onsite, as well as the health & safety representatives on shift. The representative will want to tour exactly where our employees will enter the worksite, where they will keep their belongings, what lunchroom/restroom facilities are available, and also how they will have their hours recorded. It is important for this representative to be introduced to the reception, security or gate-house team who will likely be the first point of contact for our employees when they arrive onsite at the job.

Your representative will want to meet with the person who will record and/or submit timesheet information for our employees. ABL will provide a sign-in sheet for the security desk, as well as an electronic timesheet for the employee’s hours to be recorded on. The representative will make sure that the entire payroll and billing process is crystal clear. Our aim is to have this process as easy and transparent as possible, so as to avoid confusion at a later date.

How quickly the set-up process moves will be mostly up to you: credit checks usually come back within a couple of hours and a worksite tour can be arranged as soon as it is convenient for you.

You will be more satisfied with the outcome of your order if you work closely with the account representative. Also, the more staff you require, the more lead time needed to identify the right employees – ABL wants to send you our best employee matches possible, not just the first people to answer the phone and accept the job offer. Following our best practices minimizes turnover and training costs, and frees you up to do more of what your company does best!

Once the tour is complete, your account manager/representative will begin notifying you of applicants who they feel are good matches for your worksite. We call this process “Skill-Alerting”. We will do a thorough dispatch with the employee, and perform follow-up with both the onsite supervisor and employee to insure everyone’s expectations are being met.

This is a very reliable process, and going through these steps well in advance of placing your first order will go a long way to securing a strategic working partnership between the worksite, employee and the staffing company. This in turn ensures everyone’s goals are being met.