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Spanish/English Call Centre Agent

12/hr

Start Date: Winter 2017


Description

Work for a company that has been established for over 30 years and provides a modern and comfortable work environment for its employees.

This is permanent position with opportunity for advancement!

Location: Victoria Park & Consumers Rd.

The Spanish/English Customer Service Outsource Representative is a professional, responsible, and goal-orientated individual who handles mainly in-bound and occasional out-bound calls with a high degree of customer service and sensitivity.

Job Functions
- Handle customer inquiries regarding the utility services
- Successful and proactive sales and marketing of new products to existing customers
- Compliance of strict guidelines regarding privacy and protection of consumer information

What Do We Offer?
- Base rate of $12/hr
- Competitive remuneration with added performance incentives (with commission, the average employee makes between $16-18/hr)
- A fast, friendly, and challenging work environment
- A comprehensive and paid introductory training program
- On-going learning and professional development
- Opportunities to grow within the organization

Full-time Position: You will be scheduled for 5 days per week between Monday to Saturday between 8:00am - 9:00pm (37.5 hours per week).

Requirements

What Are We Looking For?
- A committed individual who is a fast learner and willing to grow within the business
- Prior experience with customer service
- An ability to work flexible shifts is a must
- 1+ years of experience with customer service
- Fluent in verbal and written Spanish AND English
- MUST BE AVAILABLE FOR 3 WEEKS OF TRAINING 9AM-5PM MON-FRI.

Qualifications

High school diploma preferred

APPLY TODAY!

After applying online, call Hayley or Nihal Mon-Fri between 10am and 3pm to book your interview!

For more of our job postings go to our Career Board at www.ablcareers.com

Yurgan, Hayley
apply@ablcareers.com

Overview

North York 013439 Winter 2017

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