Mandarin/English CSR

Seeking a Bilingual Customer Service Representative to work from home! Mandarin and English Speaking.

You will work as a bilingual customer service representative on behalf of a well-known beauty company!

Wage: $18/hr

Job Description:
– Respond to inbound phone calls from customers to resolve order issues
– Take inbound calls for order placement
– Respond to customer email inquiries
– Up sell and cross sell additional items
– Answer inquiries while maintaining and updating the customer database
– Maintain a sense of urgency in responding to the customer needs
– Be creative and go above and beyond when assisting our customers
– Accurate and efficient order entry and maintenance of customer files
– Ask probing questions and overcome objections

Hours: 9am-6pm Mon-Fri

What we offer:
– Weekly pay
– Flexible hours
– Quick Start Pay Program (get your first day of pay on your 2nd day of work!)
– 4% vacation paid out weekly
– Monthly draws
– Bilingual language wage premium
– Ability to work from home

What we like about you:
– 1 year of related customer service experience
– Pleasant and professional telephone etiquette
– Flexible, open minded and solution oriented with the ability to adapt to the fast paced Internet environment
– Strong verbal and written communications skills
– PC literate and basic typing skills
– Adept at navigating web sites and multi-tasking
– Regular and punctual attendance is a must
– Bilingualism (French/English) is required

To apply for this position, please respond to this posting with a copy of your resume OR e-mail your resume to apply@ablcareers.com and mention job # 17783 – this will create a unique file for you in our system that helps to speed up the hiring process.