French Bilingual Customer Service Representative – Remote

Are you living in New Brunswick and looking for a remote / work from home job? Are you fluent in both French and English? Do you thrive in a customer service environment? We have a great job opportunity for you!

We have a direct-hire job opportunity where you will be providing customer service support for a large telecommunications company!

Perks available:
– Bonuses & incentives programs
– Health benefits: medical, dental, vision
– Refer a friend bonus
– Flexible schedule options
– Room to grow & advance

Pay rate:
$17-19/hour

Job duties include:
– Communicate with customers through inbound calls that have questions about the products and services offered
– Identify customer needs through active listening to answer questions, assist with troubleshooting or make product recommendations based on the customers need.
– Take payment, explain charges and help customers to navigate self-serve
– Use multiple computer systems to research products, services, common problems and solutions offered
– Document customer needs, interactions and outcomes in the appropriate tool or system

Shift:
– Must be able to work full time (40 hours per week) on SIN
– You will work 8 to 9.5 hour shifts, 5 shifts per week

Hours of Operation are 7am-12am EST Mon-Sun.

Requirements:
– Must be fluent in both French and English
– High school diploma or equivalent
– Customer service or call centre experience
– Must have a laptop or desktop computer with a working camera.
– Must have your computer hard-wired to the internet

DON’T WAIT – APPLY TODAY!

Apply directly to this position with your resume as a Word Document or PDF (Other formats will error). This will create a unique file for you in our system and a short questionnaire will be emailed and texted out to you.
You can also email your resume to apply@ablcareers.com. If your experience and preferences are a match for our role we will contact you.

**Please complete the questionnaire**