Build a customer service career with one of Canada’s leading commercial & restaurant equipment service & repair companies:
This Canadian success story is a company which provides parts and servicing to food manufacturing and restaurant facilities across the Toronto (GTA) region of Ontario, and has partnerships through Western Canada and the Ottawa – Montreal region.
This company is looking to hire on the right candidates for this position. The ability to work different shift times, and participate in paid over-time will be important to grow your career here.
Starting pay is between $18 to $20 per hour based on experience.
As a customer service agent, you are the first point of contact for the customer: your primary objective is to leave customers with the strong impression that they have been listened to and that they will be looked after. Providing careful and accurate processing of paperwork and data entry is critical to getting things done on time and accurately for your customers.
Manage phone queue and other communication for all inbound/outbound calls in a courteous, client-oriented manner.
Process customer service requests through the computer system, ensuring accuracy.
Maintain strong working relationships within the Service Department.
Responsible for handling customer service requests from creation to completion, ensuring exceptional service.
Warranty verification and payment processing.
High school graduation required.
Experience working in customer service.
Intermediate computer skills: Microsoft Office (Word, Excel and PowerPoint), email applications (MS Outlook) and the ability to learn new computer systems.
Minimum 50 wpm and strong data entry skills, basic math and proofreading abilities.
Strong time management, organization and multitasking abilities.
Excellent English communication skills over the phone, in person and through email.
Does this sound like the job for you?
Please reply to this posting with a copy of your resume OR e-mail your resume to firstname.lastname@example.org and mention job # 20459. This will create a unique file for you in our system and helps to speed up the application and hiring process! please call 647-258-9921 to book your personal interview
We thank all applicants for their interest!
Skills often associated with this type of position include:
Call centre, customer service, data entry, clerical, bilingual, French language skills, phone work, filing, typing,
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