Customer Service Agent – Work From Home Anywhere in New Brunswick NEW

This role is COMPLETELY REMOTE. Train from home and work from home. We offer paid training!

MUST BE LOCATED IN NEW BRUNSWICK.

Successful candidates must provide and use their own equipment. As a condition of employment, the device must meet the requirements. Interested applicants are required to provide proof of minimum specs (outlined below) by attaching their validated completion. We offer a TAX FREE equipment reimbursement program of up to $200.

Starting wage $15.30/hour + 4% vacation pay

We have permanent full-time opportunities and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the business operating hours of: Monday to Sunday: 9am to 11pm ADT

This position starts on May 13th, successful candidates MUST be available to start

Responsibilities:
– Assist customers who are inquiring about new products and services
– Assist with customer related billing solutions in an engaging and professional manner
– Document customer accounts accurately
– Marketing new products to existing customers
– Resolve customer account discrepancies
– Respect and uphold privacy and protection of customer information
– Meet and exceed individual targets and performance expectations with the opportunity to earned additional compensation

Must use your own device. The device must:
– Support Windows 10 (1803 or higher)
– Have at least 8GB of RAM (memory)
– Have at least 500MB of free space (storage/HDD)
– Minimum internet speed at least 10mbps
– Webcam
– Headset

Qualifications:
– Ability to work flexible shifts
– Strong organizational and active listening skills to determine appropriate course of action
– Strong attention to detail with excellent written and verbal communication skills
– Strong computer and data entry skills
– Experience working in customer service. Experience in accounts receivable or contact center experience is an asset
– Ability to multitask in a fast-paced environment
– Sales experience is an asset

Perks:
– Never come into the Office – train and work from home within New Brunswick
– Monitor reimbursement program up to $200
– Tier wage model based on tenure
– Monthly contests with cash and prizes awarded
– Benefits/Health Care Spending Account
– Fun and Engaging Work Culture
– Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
– Career and Leadership Development – we are looking for top talent individuals that can grow with us!
– In depth training at the start of employment with continuous development and ongoing training throughout

Apply today and start working this month! Please reply to this posting with a copy of your resume or e-mail your resume to apply@ablcareers.com and mention job # 22762

After submitting your resume, you will receive a link to a short questionnaire – please complete this to speed up the hiring process.