Customer Service Administrator – Newmarket

We are seeking a Customer Service Administrator for a Global Leader in the Apparel Industry!

The pay rate for this position is $18.00/hr. We pay weekly, every Friday by Cheque or Direct Deposit.

This is full time, Monday – Friday position, working in office between the hours of 8:30 am – 5:00 pm. We are located in the Newmarket area. Must have a vehicle for eligibility.

Key Responsibilities include:
– Answer and direct phone calls & emails and ensure proper notes are documented in the system.
– Perform basic duties such as customer verifications, processing orders/returns and their various applications, processes, forms and requests for information.
– Assist customers and sales reps providing accurate information about our products and services.
– Handle customer complaints by providing solutions, within agreed SLA to ensure the customer is satisfied.
– Produce and distribute correspondence memos, letters, faxes and forms
– Build sustainable relationships and trust with customer through open and interactive communication.
– Carry out administrative duties such as invoicing, filing, typing, copying, binding, scanning etc.

Skills & Proficiencies:

– Microsoft Office Skills – Excel, Word, PPT
– Administrative Business Writing Skills & Strong Communication
– Reporting & Analysis Skills
– Problem Solving & Attention to Detail
– Typing Skills
– Ability to multitask

Please reply to this posting with a copy of your resume or e-mail your resume to apply@ablcareers.com and mention job #025375. This will create a unique file for you in our system and helps speed up the hiring process.

We thank all those that apply, however, only qualified candidates will be contacted for an interview.