We currently have an exciting opportunity for a bilingual Customer Service Representative / Warranty administrator. This position is responsible for handling a high volume of inbound and outbound calls, while consistently providing our customer with the highest quality of service in both French and English.
Located in Mississauga
Full Time Long
-Provide professional and courteous assistance in daily business interactions with both internal and external customers in both English and French.
-Provide high quality and timely interaction with customers to contribute to a first customer experience.
-Maintain favorable relationships with the customer to encourage repeat and future business.
-Receive, process and verify the accuracy of orders from customers.
-For delivery orders, arrange the shipments with appropriate carrier for prompt delivery.
-Efficiently provide stock availability with the most useful answer possible.
-Provide and/or resolve all shipping inquiries.
-Track all containers for customers and send shipping advices to customers about ETA and assist customer and carriers for booking appointment for the container.
-Diploma in business administration
-Experience in warranty or tire industry
-Fluent bilingual – English/French (spoken and written)
-Superior customer service attitude
-Extremely reliable, diligent, and hard working
-Able to work in a fast-paced environment
-SAP experience preferred
-Strong PC skills
Apply today! Send your resume to firstname.lastname@example.org This will create a unique file for you in our system and a survey will be emailed and texted out to you. Once it is complete we will contact you.
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