ABL Careers is looking for Bilingual (French/ English) Customer Care Representatives with call centre experience to work for one of Canada’s most recognized clothing retailers! This is a work from home opportunity and it can become permanent on going.
Full-time Work From Home Position.
This is a special project doing inbound customer service.
– Responding to customers via phone, email and chat within Service Level parameters
– Assisting customers with product identification, description and purchasing
– Trouble shooting issues on-the-spot, through detailed research, quick thinking and high-level customer service
– Building strong customer relationships and creating positive experiences through advanced interpersonal skills
– Managing multiple technological platforms to provide effective and efficient service to our customers
– Proven Customer-Service experience in a fast-paced environment
– Experience within a Contact Centre is an asset, but not required
– Strong control of multi-tasking during live calls
– Excellent verbal and written communications skills in French and English
– Must possess strong computer skills with proven speed and accuracy (30wpm) and a keen desire to learn and utilize new software/electronic applications
– Experience and familiarity with Contact Centre procedures is preferred
– Consistent work ethic, attendance and punctuality
– You are Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and Excel
– You have excellent time management with completion of assignments
– Internet min requirements 10mb – no hotspots – desktop computer must be hardwired in
– Home WIFI network is password protected
– Must have location in home free from distraction and noise
– Must speak French and English
Please submit your resume to email@example.com and mention job # 18807. After submitting your application, please call Hayley or Luis at 647-258-9921 to schedule your personal video interview.
ABL Careers is a Canadian staffing agency that is locally owned and operated. We work side by side with our...Apply For This Job
We have a great career opportunity in Etobicoke! We are looking for a dynamic and client-focused Staffing Consultant to join...Apply For This Job
Do you have experience in customer service? Do you have knowledge of 3PL or the warehousing industry? Then we want...Apply For This Job