Our client is seeking for a Bilingual Banking Collection Call Center Agent to work on behalf of a Canadian financial institution.
Location: North York
This is a full-time role that requires flexibility as the hours will be based on the office’s hours of operation.
-Display exceptional customer service to new and existing customers
-Conduct inbound and outbound calls, related to negotiating payments, updating customer information, and other customer service inquiries
-Maintain compliance by use of proper policy, procedures, and scripts
-Data entry in CRM system
– Other duties as assigned
– Call center experience preferred
– Customer service experience required
– Excellent communication and computer skills
– Fluent in English and French
– Can pass a criminal record check
Schedule: Mon-Fri 8am-10pm, Saturday 8am-5pm and Sunday 1pm-5pm.
Submit your resume to Hayley at firstname.lastname@example.org and mention job # 18132. We will follow up to schedule your personal interview.
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