A respected third party contact centre outsourcer providing solutions to major businesses since 1992 has an entry level Bilingual Insurance Agent role available. They pride themselves on their people and the close working relationships they have with long standing clients, market leaders in Financial, Utilities and Business Services. As the call centre of choice by acting as a seamless extension of our client’s and their business.
In this role you will receive paid training as you learn to communicate with customers with regards to their life, and accidental death insurance queries.
LLQP agents enjoy access to a discount membership site, and a health spending account after 3 months.
Training schedule will be Monday to Friday 7:30am-4:30pm for 6 weeks. After training you will switch to 9am-5pm Monday to Friday for this project.
Our client is open 8am-9pm Mon-Sat so some future flexibility is preferred in case of project changes.
$25 to $25/hour
What do you bring & what tech do you need?
– LLQP certification
– excellent communication in French and English, both verbal and written
– strong computer skills as you will be using several computer programs
– previous bilingual customer service experience
Tech requirements: must have windows 10 laptop, USB headset (one can be provided if needed) stable internet connection (i.e., how many people are using it?) & cell phone with unlimited long-distance and data.
Skills associated with this role include bilingual verbal and written; customer service; LLQP certification; customer centric approach; strong computer skills