Are you living in Quebec and looking for a remote / work from home job? Are you fluent in both French and English? Do you thrive in a customer service & sales environment? We have a great job opportunity for you!
We have a direct-hire job opportunity where you will be providing customer service and sales support for a large telecommunications company!
– Bonuses & incentives programs
– Health benefits: medical, dental, vision
– Refer a friend bonus
– Flexible schedule options
– Room to grow & advance
Job duties include:
– Communicate with customers through inbound calls that have questions about the products and services offered
– Identify customer needs through active listening to answer questions, assist with troubleshooting or make product recommendations based on the customers need.
– Take payment, explain charges and help customers to navigate self-serve
– Use multiple computer systems to research products, services, common problems and solutions offered
– Document customer needs, interactions and outcomes in the appropriate tool or system
– Must be able to work full time (40 hours per week) on SIN
– You will work 8 to 9.5 hour shifts, 5 shifts per week
– Must be fluent in both French and English
– High school diploma or equivalent
– Customer service or call centre experience
– Must have a laptop or desktop computer with a working camera.
– Must have your computer hard-wired to the internet
DON’T WAIT – APPLY TODAY!
Please reply to this email with a copy of your resume OR e-mail your resume to email@example.com and mention job # 22648. After applying you will receive a survey to help speed up the hiring process.
Skills often associated with this type of position includes: customer service, CSR, work from home, remote position, call centre, call center, customer support, french speaking, french bilingual, full time, direct hire, permanent position, telecommunications
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